We are unable to accept returns on purchased food items. Subject to these terms, we may offer full or partial refunds if there is a problem or issue with purchased products, but not on the provision of services such as delivery fees. Our refund policy period lasts for 7 days after you receive any item. If 7 days have gone by since delivery of your purchase, unfortunately we cannot offer you a refund.

To be eligible for a refund, please contact us immediately with the issue concerning your food product. It must be in the original packaging. 

Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.

If there is a problem that you believe warrants a refund, email us within 7 days of purchase at our contact email address on this website, and we will provide you with a course of action. Once conditions are met and inspected, we will email you to notify you of the approval or rejection of your full or partial refund and will process your refund within seven business days after determination.